1. Acceptance of Terms
By using the application, you agree to comply with and be bound by these Terms & Conditions.
2. Services Offered
Our platform provides:
Food Delivery
Grocery Delivery
Pharmacy Delivery
E-commerce Parcel Delivery
Ride Services (Car, Bike, Rickshaw)
3. User Responsibilities
Provide accurate information
Maintain account security
Do not misuse the platform
Follow local laws
4. Orders & Payments
All orders are subject to availability
Prices may vary
Payments can be made via cash or online methods
Cancellation policies may apply
5. Delivery Policy
Estimated delivery times are not guaranteed
Delays may occur due to traffic, weather, or other factors
Users must be available at the delivery location
6. Ride Services Policy
Riders must follow traffic rules
The company is not responsible for personal belongings
Fare is calculated based on distance/time
7. Pharmacy Disclaimer
Medicines are delivered based on availability
Prescription may be required
We are not responsible for misuse of medicines
8. E-commerce Parcels
Users are responsible for correct packaging
Illegal items are strictly prohibited
9. Cancellation & Refund
Orders can be cancelled within a limited time
Refunds are processed according to policy
10. Limitation of Liability
We are not liable for:
Delays
Damages beyond control
Third-party service issues
11. Account Suspension
We may suspend accounts for:
Fraud
Misuse
Policy violation
12. Changes to Terms
We may update these terms anytime without prior notice.